Shining Wheels started in a single rented bay in 2010 and grew because we kept our word to fleet owners who couldn't afford to wait. We're still that shop — just with more bays.
Founder Mark Doiron spent a decade turning wrenches for a national fleet chain before opening Shining Wheels with one mission: answer the phone, tell the truth, and fix it right the first time. No upsells, no guessing games — just a straight diagnosis and a fair price.
Today, the shop runs six bays on Industrial Drive and a fleet of mobile service trucks covering Windsor-Essex County, but the standard hasn't moved: every job gets the same urgency as that first phone call.
These aren't framed on a wall — they're how every estimate and every repair actually gets handled.
We show you the problem before we touch the truck. If it doesn't need fixing, we'll tell you.
A real person answers the emergency line, day or night. No call centers, no hold music.
Every quote includes a real timeline, and we communicate the second something changes.
Every repair is backed by a written warranty on parts and labour — no fine print.
Mark Doiron opens Shining Wheels in a single rented bay on Walker Road, taking on owner-operators the dealerships wouldn't prioritize.
A 12-truck regional carrier signs on for scheduled maintenance — the shop's first standing fleet agreement.
The shop relocates to a six-bay facility built specifically for heavy-duty trucks, and adds its first mobile service unit.
Round-the-clock roadside response goes live across Windsor-Essex County, with a second mobile unit added the same year.
Nine certified technicians, three mobile units, and a shop floor that still answers the phone like it's the first call.
Red Seal certified, 24 years turning wrenches on heavy-duty diesel.
Runs bay scheduling and quality control on every job that leaves the shop.
Engine and drivetrain specialist with deep Volvo and Freightliner experience.
Heads the 24/7 roadside unit — usually the first face you see on a breakdown.
Stop by Industrial Drive or send us your truck's symptoms — we'll tell you straight what it needs.